Delivery & Returns


UK DELIVERY
Standard Delivery:  £2.75 ~ Receive within 3-5 working days.

First Class Recorded Delivery:  £3.50 ~ Receive within 2-4 working days.

Next Day Delivery:  £9.50 ~ Order by 10am to receive the next working day. 
* Please be aware if you order on a Friday then delivery will be guaranteed on Monday. 
* If you order on Saturday or Sunday then delivery will be guaranteed on Tuesday.

EUROPEAN DELIVERY
European Delivery:  £9.50 ~ Receive within 7-10 working days.

INTERNATIONAL DELIVERY 
(including USA, Australia, Brasil and the rest of the world)
International Delivery:  £9.50 ~ Receive within 7-10 working days.
* Please note working days are Monday-Friday. Bank holidays are not working days.

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ONLINE REFUND & EXCHANGE POLICY

If you are for any reason not entirely satisfied with your purchase at Pangham.com 
we are happy to offer a 14 day refund and exchange policy.

Our terms are:
You must return the goods to us within 14 days of the date of purchase or shipment date. Therefore undamaged, unworn and in its original packaging along with your original order number only then will we be happy to issue a refund.

We do not accept any responsibility for postage costs, nor for any items lost, stolen or damaged in transit. We recommend you return items via an insured and reliable postal service, for example Royal Mail Special Delivery Service. Postage cost will not be refunded. Exchanges are of course possible within the terms explained above.

Your refund will be issued within 15 days to the payment method used in your original purchase.

In the rare event that goods are delivered faulty or damaged please email us at pangham2013@gmail.com so we can arrange a replacement or a refund. If the package you receive is damaged or open please do not accept the delivery and contact immediately to arrange a replacement. We will bear the costs of postage to return the goods and issue a re-delivery.


Pangham is a design studio based in East London. We work with small group of young talented jewelry designers. Our online store is launched in 2013 features four main collections each year and new designs every fortnight.


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